Skybound Penguin Privacy Policy

Updated: July 1, 2025

Effective: July 1, 2025

Introduction

Skybound Penguin is a product provided by Skybound (hereinafter referred to as “we” or “us”). When you use our services, we may collect and use your relevant information. We hope this Privacy Policy will explain how we collect, use, store, and share this information when you use our services, as well as the methods we provide for you to access, update, control, and protect this information.

This Privacy Policy is closely related to the Skybound Penguin services you use. We urge you to read it carefully. When necessary, please follow the guidance in this Privacy Policy to make choices you deem appropriate. For relevant technical terms in this Privacy Policy, we strive to use concise expressions and provide links to further explanations for your understanding.

Your use or continued use of our services constitutes your agreement to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or related matters, please contact us at developer@penguinxr.com.

1.Information We Collect

When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effects of the relevant services.

Personal Information: Information you provide to us when registering an account or using our services, such as phone number, email address, etc.

2.Information Storage

2.1 Methods and Duration of Storage

We will store your information securely, including through local storage (e.g., using the app for data caching), databases, and server logs.
Generally, we will only store your personal information for the period necessary to achieve the service purposes or under the conditions stipulated by laws and regulations.

2.2 Notification Upon Cessation of Product or Service Operations

If our product or service ceases operation, we will notify you via push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, unless otherwise stipulated by laws and regulations.

3.Information Security

We use various security technologies and procedures to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of information. For example, in certain services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technological limitations and potential malicious means, even after implementing all reasonable security measures, it is impossible to guarantee 100% security of information in the internet industry. You need to be aware that the systems and communication networks you use to access our services may encounter issues due to factors beyond our control.

4.How We Use Information

We may use the information collected during the provision of services to you for the following purposes:

To provide services to you;
For identity verification, customer service, security protection, fraud monitoring, archiving, and backup purposes when providing services to you, ensuring the security of the products and services we provide;
To help us design new services and improve our existing services;
To better understand how you access and use our services, thereby responding to your personalized needs, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users;
To provide you with advertisements more relevant to you instead of generally delivered ads;
To evaluate the effectiveness of advertisements and other promotional activities in our services and improve them;
For software certification or software upgrade management;
To involve you in surveys about our products and services.

5.Information Sharing

Currently, we will not proactively share or transfer your personal information to third parties. If there are other situations where we need to share or transfer your personal information, or you require us to share or transfer your personal information to a third party, we will directly or ensure that the third party obtains your explicit consent for such actions.

For the purpose of delivering advertisements, evaluating and optimizing advertising effectiveness, etc., we need to share some of your data with third-party partners such as advertisers and their agents. We require them to strictly comply with our measures and requirements regarding data privacy protection, including but not limited to processing according to data protection agreements, commitment letters, and relevant data processing policies, avoiding identification of individuals, and ensuring privacy security.

We will not share information that can be used to identify you personally (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose of the disclosure, the type of information to be disclosed, any sensitive information potentially involved, and obtain your explicit consent.

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, or other transactions. We will inform you of the relevant circumstances and ensure that your personal information continues to be protected in accordance with laws and regulations and standards no less stringent than those required by this Privacy Policy, or require the new controller to continue such protection.

Additionally, according to relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without prior authorization and consent in the following circumstances:

Directly related to national security or national defense security;
Directly related to public security, public health, or significant public interests;
Directly related to criminal investigation, prosecution, trial, and execution of judgments;
Necessary for protecting the life, property, or other significant legitimate rights and interests of the personal information subject or other individuals where it is difficult to obtain the consent of the individual;
Where the personal information is voluntarily disclosed to the public by the personal information subject;
Where personal information is collected from legally disclosed information, such as legitimate news reports or government information disclosure channels.

6.Your Rights

During your use of our services, we may provide corresponding operation settings based on the specific circumstances of the product, enabling you to query, delete, correct, or withdraw your relevant personal information. You can refer to the specific guidance for operations. Additionally, we have established complaint channels, and your feedback will be processed promptly. If you are unable to exercise your rights as a personal information subject through the above-mentioned channels and methods, you can submit your request using the contact information provided in this Privacy Policy. We will respond in accordance with legal regulations.

When you decide to stop using our products or services, you can apply to deactivate your account. After account deactivation, except as otherwise provided by laws and regulations, we will delete or anonymize your personal information.

7.Changes

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will notify you of the new Privacy Policy during version updates and inform you of the effective date. Please read the changed Privacy Policy carefully. Your continued use of our services constitutes your agreement to our processing of your personal information according to the updated Privacy Policy.

8.Protection of Minors

We encourage parents or guardians to guide minors in using our services. We advise minors to encourage their parents or guardians to read this Privacy Policy and suggest that minors seek parental or guardian consent and guidance before submitting personal information.

Chinese Language version：飞天企鹅隐私政策